Your Outsourced IT Department — Flat Rate, Fully Managed.
Proactive monitoring, help desk, patching, and security for Dallas–Fort Worth businesses. One predictable monthly bill. No surprise invoices. No blame games.
Break-Fix Eats You Alive.
Most DFW businesses run their IT reactively. Something breaks, you call, someone comes. You get a bill. Something else breaks, you call, someone comes. You get another bill.
Meanwhile, patches don't get installed. Passwords don't get rotated. Backups don't get tested. Vulnerabilities pile up. And the day the ransomware hits — or the phishing email lands — that is when you find out what "IT support" actually means at your provider.
Managed IT flips the model. We watch your systems every day, fix things before they break, and charge one flat rate. You always know what your IT costs — because we're paid to prevent, not to bill.
Break-fix
- Pay per incident
- Reactive: things break, you pay
- Nobody's watching between calls
- Security is on you
Managed IT (48 Technologies)
Managed IT (48 Technologies)- Flat rate per user, per month
- Proactive: prevent, patch, harden
- 24/7 monitoring, always
- Security built into every layer
Four Things We Do Every Month, For Every Client.
No à la carte menu. No "gold vs. silver tier" games. Every 48 Technologies managed client gets the same four pillars — because a business isn't secure until all four are running.
Monitor
- 24/7 monitoring of servers, workstations & network
- Live alerts on outages, disk failures, backup gaps
- Endpoint security telemetry
- Monthly health-check report
Maintain
- OS and application patching on schedule
- Standardized device builds, hardened by default
- Backup verification & recovery tests
- Warranty, license & vendor tracking
Support
- Help desk for every user, every issue
- Onboarding, offboarding & access changes
- Vendor coordination — one number to call
- On-site support in the DFW metro when needed
Strategize
- Quarterly technology review with the founder
- Roadmap: refresh cycles, upgrades, capacity
- Budget forecasting for the next 12 months
- Compliance & cyber-insurance readiness input
A Real Plan, Not a "We'll Figure It Out."
Most MSP onboardings feel like handing someone your car keys and hoping. Ours doesn't. Here's exactly what happens.
We map what you actually have.
Full inventory: every device, every account, every SaaS subscription, every network path.
- Endpoint agents deployed across the fleet
- Microsoft 365 / Google Workspace tenant review
- Network topology & internet path documented
- Risk gaps flagged (patching, backups, MFA, admin rights)
We fix what's broken and lock the doors.
The quiet, un-glamorous work: patch what's out of date, remove standing admin rights, harden the tenant, prove backups actually restore.
- Missing patches applied on schedule
- MFA and conditional access enforced
- Backup restore test — verified, not assumed
- Standard operating baseline in place
We move from "safe" to "strategic."
You get a real 12-month roadmap — not a vendor pitch. Refresh cycles, upgrades, cost optimization, compliance items, and the questions you should be asking your board.
- First quarterly business review with Tom
- 12-month technology roadmap delivered
- Cyber-insurance & compliance posture summary
- Steady-state monitoring & help desk
Simple, Flat, Predictable. Priced Per User.
You pay one flat rate per user, per month. That includes everything on this page — monitoring, help desk, patching, security, quarterly reviews. No hidden project fees. No hourly overages. No "surprise" scope creep.
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1. HeadcountHow many users we're supporting. Volume brings the per-user rate down.
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2. ComplexityNumber of sites, servers, and specialty systems (line-of-business apps, industrial gear, CAD workstations).
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3. Compliance postureCMMC, HIPAA, PCI, or cyber-insurance requirements shift the security floor — and the effort — up.
Managed IT vs. In-House vs. Break-Fix
Three ways to run IT at a 25–75 employee DFW business. Only one of them scales without hiring, and only one bills you a predictable number every month.
Break-Fix
- Unpredictable monthly cost
- Reactive by design
- No proactive patching
- Security is your problem
- No strategy, no roadmap
- Cyber-insurance risk
Managed IT — 48 Technologies
- One flat monthly bill
- 24/7 monitoring, always on
- Patching on a schedule
- Security in every layer
- Quarterly roadmap with Tom
- Cyber-insurance ready
In-House Hire
- $80K–$120K + benefits & taxes
- One human. One skill set.
- Vacation & sick days = no coverage
- Security depth is hard to hire
- Turnover risk (~2-3 years)
- No 24/7 without a team
I ran IT across four continents for the world's biggest banks. Now I run IT for your business.
Predictable IT. No Surprises. No Blame Games.
Book a 30-minute call to talk through your setup, or start with a free IT cost benchmark to see how your current spend compares.